Service level agreement
Availability commitment written into your contract.
Guaranteed bandwidth over fiber, radio and satellite, from a single office in Gombe to a nationwide multi-site network, backed by triple international redundancy and a 24/7 NOC.
Fiber where speed matters most, radio where cables can't go, satellite for the most remote sites, and the private networks that tie them together.
Internet bandwidth reserved for your business alone, with low latency all day long. We also supply local and national intranet circuits between your sites.
Premium fiber for your primary and critical locations over our dedicated networks in Kinshasa and Lubumbashi, with speeds of up to 100G.
Software-defined networking that manages all your links as one, transforming corporate networks like no other ISP in the DRC.
Private interconnection between your offices, agencies and data centers, so your sites work as one secure local network.
Long-range wireless internet on frequencies reserved for AfriNet in the DRC, bringing redundancy and availability to underserved areas.
Satellite connectivity for sites beyond the reach of fiber and radio, installed, aligned and supported by our own satellite experts.
Fast, secure and scalable Wi-Fi across your offices, campuses and industrial sites, centrally managed with full visibility of the network.
Your traffic leaves the DRC through three independent international gateways, each on dual links. If one goes down, the others carry your traffic. Try it below.
All three gateways are carrying traffic. Switch one off to see what happens.
Across Kinshasa, links run on dual fiber with RF relays as protection. A cut cable doesn't take your business offline.
Connected to the national and regional exchange points so traffic takes the shortest path.
Google services like YouTube, Search and Workspace are served from inside the DRC for faster, smoother access.
Pick the situation closest to yours. Our engineers confirm the final design after a free feasibility study.
SD-WAN watches all your connections in real time and sends each application over the best path available. If a link slows down or fails, traffic moves before your users notice. It's how we transform corporate networks like no other ISP in the DRC.
All sites online. Traffic is flowing over the best available links.
Whichever technology you choose, every AfriNet connection comes with the same support and network advantages.
Availability commitment written into your contract.
Maximum response time, with technicians on standby for on-site repairs.
Every circuit watched around the clock by our Network Operations Center.
By phone, instant messaging or email, 8/5 or 24/7.
Follow your consumption online, live, from any browser.
Instant notification by SMS or messaging when anything changes.
Connected to KINIX, ACIX and Cloudflare for shorter, faster routes.
YouTube, Search and Workspace served from inside the DRC.
SLA level and help desk hours depend on your contract type. Our sales team will walk you through the options.